Refund policy

• # Refund & Return Policy

  At **g4userstore.com**, we strive to ensure that your orders arrive in perfect condition. Please review our policy regarding returns, refunds, and replacements below:

  ### 1. Damaged or Broken Products
  We strictly offer **replacements** for items that arrive damaged, defective, or broken during transit.

  * If your item arrives damaged, please contact us immediately via direct message on **Instagram** or **TikTok** with a photo or short video showing the issue.
  * Once verified, our team will process and send out a replacement product to you at no extra cost.

  ### 2. Returns & Refunds
  * **No Returns / No Refunds:** If your order arrives correctly, in full working order, and matches what you ordered, we do not offer returns or monetary refunds.

  ### 3. How to Contact Us
  If you have any questions or need help with a damaged item, our team is always here for you:

  * **Instagram:** Send us a DM at **@g4.user**
  * **TikTok:** Send us a message at **@g4.user**

  We aim to respond as quickly as possible to resolve any issue smoothly!

• TikTok: Send us a message at @g4.user

We aim to respond as quickly as possible to resolve any issue smoothly!